twitter

Measurement

When was the last time you an internal communications audit? Would you like to evaluate the effectiveness of your efforts? Understanding the true state of play for a business helps demonstrate Return on Investment for your efforts, and provides insight for future activities. CommsQuest Consulting can help with:

  • Internal communication audits
  • Technical review of channels
  • Reviewing the channel mix and identifying opportunities to introduce new ones
  • Audience satisfaction and measurement
  • Measurement of employee engagement
  • Reviewing and using your Net Promoter Scores (NPS) to improve customer service

We take a blended approach with qualitative and quantitative research, combined with our unique tools and processes. Why not give us a call today to find out more. Contact Page